Thank you so much for your patience and understanding during this epidemic, the safety of our production teams and suppliers are paramount. But I'm glad to say we are pretty much back up to normal turnaround times.

There may be the odd hiccup, but many of our products are now available within 7-10 working days. Those that aren't are currently marked as 'Out of Stock' but these will be made available again as production allows. In the meantime if you have any questions or concerns about availability, then please don't hesitate to contact us and we will do our utmost to let you know that same day.

StrayMutz - support

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BUT, be prepared for delays -

Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers. We're closely communicating with our production partners to make sure they can supply us with adequate stock levels from their distributed network of wholesalers. We're also glad to report that we're seeing a surge in orders. Please be patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month.

April 22, 2020.

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Updated: Apr 23, 2020

Coronavirus update: 26th March 2020

Following several major suppliers closing in response to the Coronavirus pandemic we’ve now hit the point where our supply chain can’t support our service. 

This means STRAYMUTZ cannot fulfil orders placed after 1pm GMT on Thursday 26th March. All orders placed before this cut-off will be fulfilled.

You can still place orders, we’ll still receive them, but fulfilment will not resume until our supply chain can support long-term order fulfilment. We will update customers when we know more about when this will be, but for now it’s in the hands of the British public and its lockdown, social distancing, self-isolation and other preventative measures.­ 

Our support team is available during this time. We can’t fulfil orders, but we can still produce and proof bespoke customer design requests and we intend to do so. 

Stay Safe, Stay Home xxx

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